The vision at Shukran has always been to enhance the financial wellbeing of service workers in travel and hospitality. So far, we have enabled $1.2M in tip income to reach more than 6,000 workers across East Africa.
Our next goal is much bigger: $20M in tips and helping 30,000 service workers transition from income volatility to financial resilience by December 2028.
Earning more income matters. But what you are able to keep, safeguard and grow matters just as much. In a mobile money world where income can move quickly, we all need better tools to better control what we earn..
We are happy to announce the arrival of our long awaited financial wellbeing engine, built to help workers on the Shukran network gain more control over their tip income.
Shukran Pocket is the digital settlement destination where workers receive their individual tips. Pocket makes it possible to safeguard, monitor and grow that income, with additional financial tools on the roadmap.
1. Shukran Pocket: Your Financial Wellbeing Engine
Tips traditionally come in cash or mobile money and can disappear within days. Years of good work can pass with very little on paper to show for it.
Shukran Pocket changes that.
Separating your tip income makes it possible to safeguard, monitor and grow it. Pocket gives you a dedicated place for your tip income and, over time, a way to build assets from it.
Soon, we will introduce loans, investments, pensions, insurance and other financial solutions shaped by what customers tell us they need most. (*789*4586#)
2. Service Workers: Pooled Tips
When guests tip a team, the tips come into a team pool and are shared out.
You know how that has felt. A generous week passes and you carry a rough guess in your head: something came in, you are not sure how much, not sure what it is worth in your own currency, and not sure when it reaches you. So you wait, and you ask, and you wait again.
As part of your Pocket account, we added the Tip Manifest. It shows tips as they come in, the exchange rate applied, the next distribution date and the name of the Tip Admin.
You no longer have to ask anyone. It is simply there, in your account, whenever you want to look.
Want digital tips for your staff? Get started here.
3. Tour Guides: Individual Tips
Guides are the heartbeat of the safari segment. We are excited to provide guides with their own personal Shukran account to receive tips directly from guests.
For guides, we added a personal Guide Profile as part of their Pocket account. This is where guides can showcase their professional experience, certifications and adventures from the road, including photos and written stories.
Guests can leave reviews, subscribe and hear directly from you. You will have one link, belonging to you, that you can share with anyone, anywhere.
For years, your reputation has lived mostly in the memories of guests you may never hear from again. Your Guide Profile gives that reputation a permanent home.
Tour Guides, get started here: Download Shukran Pocket.
Shukran Pocket. Chochote kinawezekana. Anything is possible.
